Welcome to Aurazzure.
Below you will find the Terms & Conditions governing access to and use of our online store, as well as the terms applicable to the purchase of our products. We recommend reading them carefully before placing any order.
1. Owner Identification
The owner of this website is Aurazzure. For any inquiries or claims, you can contact us via email at hola@aurazzure.com.
2. Acceptance of Terms
By placing an order with Aurazzure, you agree to these Terms & Conditions. We recommend reviewing them periodically, as they may be modified or updated without prior notice.
3. Purchase Process
1. Product Selection: Choose the jewelry and accessories you wish to purchase and add them to your cart.
2. Order Confirmation: Before completing your purchase, you can review and correct any errors.
3. Payment: Available payment methods include credit/debit cards, PayPal, and other secure systems provided during checkout.
4. Purchase Confirmation: Once your payment is completed, you will receive a confirmation email with the details of your order.
4. Prices & Taxes
All prices displayed on our website include Value Added Tax (VAT), in accordance with current Spanish legislation. Shipping costs will be added to the total price during checkout, based on the option selected by the customer.
5. Payment Methods
We accept the following payment methods:
- Credit/debit cards (Visa, Mastercard, etc.)
- PayPal
- Other methods indicated on the checkout page
All payments are processed securely through certified platforms.
6. Shipping
We ship to various countries within the European Union. Shipping times and costs vary depending on the destination and order value, and are specified on our Shipping page.
7. Exchanges & Returns
You have 14 calendar days from the receipt of your order to request an exchange or return, provided the products have not been used and remain in their original packaging. Returns of personalized jewelry and earrings are not accepted for hygiene reasons. Please refer to our Exchanges & Returns Policy for more details.
8. Warranty
All our jewelry is covered by the 2-year statutory warranty established by European law. If a product has manufacturing defects, we will repair it, replace it, or refund the corresponding amount.
9. Data Protection
We comply with the Spanish Data Protection Act and the General Data Protection Regulation (GDPR). For more information on how we manage your personal data, please see our Privacy Policy.
10. Applicable Law and Jurisdiction
These Terms & Conditions are governed by Spanish law. In the event of any dispute, both parties agree to submit to the courts and tribunals of the consumer’s place of residence.
11. Modification of Terms
Aurazzure reserves the right to modify these Terms & Conditions without prior notice, so we recommend reviewing them before making any purchase.
If you have any questions or need more information, please don’t hesitate to contact us at hola@aurazzure.com.